1 reviews | Active since Jan 2017
1st for Women TERRIBLE CUSTOMER SERVICE
My car was ****** in February 2021. When recovered it went to Renew-It Greenstone, when i collected my car two weeks later the indicator was damaged and the passenger window switch was not working, this was repaired but the hooter didn't work properly thereafter. The next day while driving my car the windows stopped working, i don't have windscreen wipers and the aircon is not working. The next day i started getting a 'engine malfunction/engine service now notice, i reported this to FFW immediately but nothing has been done so far. They speak of being there for women but there customer service is absolutely appalling. They gave my car back to me without doing the police clearance and not once did they tell me what needs to be done, which is just terrible. This is the first time my car was ****** and they should supply their clients with a list of "what to do" once your vehicle has been recovered. When i email Harold Jabar all i hear is the problem has been escalated to the assessor and repairer. A week later and still NO feedback!
We would like to apologise for the service you have received.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We would like to apologise for the service you have received.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
