1st For Women : SIES !!!!!

These people dont't care about client service or TCF. I canceled a policy in 2017 and they kept on deducting until this year. After agreeing to refund me, they paid the refund into a dormant account, even after i told them not to use that account, but the new account which i gave them. They then told me to go and ask the bank to give me the money (from a dormant accoun). They outright refused to reverse the refund and pay to my ccorrect account. I reported them to the Ombudsman. They stuck to their guns: they only refund into the account from which money was deducted (how stupid, because that account is no more in use). If they really cared, they could have reversed the refund and deposit into my correct account. It looks like spitefull to me, because i canceled their polciy....