1st For Women Mechanical Warranty - Horrible Service

This is specifically for their Mechanical Warranty division - What a horrible service. No updates on claim. No answering phone. HORRIBLE HORRIBLE service.

I sent my car in for service on Thursday morning and gave the service place their contact information. It is now 5pm on Monday and we still haven't heard anything from them. Their telephone lines will need you to hold on for at least 30 minutes to speak to someone.

This is not the service they give when you sign up - When you sign up, they'll call you and email you immediately to ensure that at the end of the month, they deduct.

Now that it's time for them to do their end, they are MIA.

My car has been at the service place for a few days now, just sitting because this department hasn't given the go ahead...I need someone to help me with this ASAP please. I need my car to be fixed ASAP!