1st for Women is not committed to assisting when help is needed.

Item: 1st for Women
Rating: 1
Author: Anna H

As a paying customer, I have contacted 1st for Women on Monday for assistance through their App. I never got assisted. I only just received a phone call from them literally 5 minutes ago. And when I asked why they are calling me after 2days, all I got was "my apologies about that Ma'am". The question is, am I paying for apologies?

I am not happy right now about this service at all.

Helpful (0)

Replies (2)

1st for Women's replyOfficial

30 Jun 2021, 13:05

Hi Anna,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The 1st for Women Team

1st for Women's reply30 Jun 2021, 13:05

Official

Hi Anna,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The 1st for Women Team

1st for Women's replyOfficial

07 Jul 2021, 11:18

Hi Anna,

We have investigated this matter and can confirm that there was a delay in calling you back.

Please accept our sincerest apology for this.

You are welcome to let us know should you have further concerns in this regard.

Regards,

The 1st for Women Team

1st for Women's reply07 Jul 2021, 11:18

Official