CP
Cheryl P
1 reviews | Active since Mar 2025
29 May 2025, 15:07
1st for women insurance bad service
I had an accident with my vehicle on 9 April 2025. After assessing the damage, I was given the option to write the veicle off, or to buy back. I took the buy back option and received my vehicle back on the 7th May 2025. Up until today, I have not received my payment yet, my vehicle I fixed with my own money and today I heard that the consultants are not even aware that I have received my vehicle back and is still under the impression that my vehicle was written off. On top of this, the car's rear speakers were cut off and they do not want to pay me any claim money for the damage. Exceptionally Horrible experience I am going through with them. I am angry and so terribly disappointed by their service.
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Replies (2)
1st for Women's replyOfficial
29 May 2025, 15:16Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The First for Women Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The First for Women Team
1st for Women's reply29 May 2025, 15:16
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The First for Women Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The First for Women Team
CP
Cheryl P's updateReviewer Update
29 May 2025, 15:22I deal with my broker and every time we consult with a different consultant rom 1st for women. They are all on different pages in the scenario and makes my life difficult. 1st for women is definitely not even worth 1 star. They also make like I am the one who caused damages to my own speakers!!!!! Why would I wanna do that? No man.......This is the worst experience with an insurance company ever. I am advising everyone I know not to opt for 1st for women insuranceš”
CP
Cheryl P's update29 May 2025, 15:22
Reviewer Update
I deal with my broker and every time we consult with a different consultant rom 1st for women. They are all on different pages in the scenario and makes my life difficult. 1st for women is definitely not even worth 1 star. They also make like I am the one who caused damages to my own speakers!!!!! Why would I wanna do that? No man.......This is the worst experience with an insurance company ever. I am advising everyone I know not to opt for 1st for women insuranceš”