ML
Maureen L

1 reviews | Active since Apr 2014

05 Oct 2020, 10:13

1st for Women ***********!!!

I wouldn't even give them 1 star right now but this system won't allow me to write a review otherwise. I have been trying for 3 days with emails, online call back requests and phone calls to ask for retrenchment benefit or to cancel the policy. I cannot afford the insurance due to retrenchment, and no matter how much I communicate this, NO ONE is getting back to me!

0
Replies (2)
1st for Women
1st for Women's reply05 Oct 2020, 11:40
Official
Hi Maureen,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,
The 1st for Women Team
1st for Women
1st for Women's reply14 Oct 2020, 14:49
Official
Hi Maureen,

Thank you for allowing us the opportunity to assist with this.

We can confirm that your claim has been registered and was referred for processing.

We apologise for the inconvenience caused.

Regards,

The 1st for Women Team