KA
Katlego A

1 reviews | Active since Mar 2018

13 Dec 2023, 13:30

1st for Women Exploitation

I wouldn't recommend them neither want cover from them in future. Spoke to a consultant, got the immediate cover, the debited a full amount from my bank, I cancelled the following day, as I was confused about which insurance to take & obviously weighing my options: 1. They told me they will take 50% from the money they debited, 2. I should send proof of cover from the other insurance so they can refund me... (that's absurd as to why they want that info!)

I am mad! I wanted to cover with them my house but I wont anymore. If anyone would opt for it, I'd advise them not to. I feel exploited & disappointed in them.. in the meantime, I shall wait for my refund, I just have a feeling they will give me problems still... I will come back with another review about my refund.

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Replies (1)
1st for Women
1st for Women's reply13 Dec 2023, 13:32
Official
Hi Katlego, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team