NL
Nosipho L

1 reviews | Active since Dec 2016

30 Dec 2020, 08:08

1st for women does not care for customers

I reported to them the type of treatment received at A repairer of their choice which is mthatha coach works. I called them twice and they never bothered to get back to me. During the period of repairs my car was not done, repair place was not paid on time. They refused to extend car hire and I had no transportation during a difficult covid period.

0
Replies (2)
1st for Women
1st for Women's reply30 Dec 2020, 14:49
Official
 
Hi  Nosipho,

Thank you for bringing this matter to our attention.
 
We confirm that the matter has been escalated to the relevant team to investigate further.

We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information. 
 
Kind Regards
The 1st For Women Team 


1st for Women
1st for Women's reply14 Jan 2021, 08:58
Official
Hi Nosipho,

Thank you for allowing us the opportunity to assist you with this.

As discussed, we have arranged for the issues which you have raised to be addressed.

Please accept our apology for the inconvenience caused.

Regards,

The 1st for Women Team