LB
Laura B

1 reviews | Active since Jul 2022

26 Nov 2025, 14:21

1st for Women - Disappointing

Nightmare of note. Once the policy is activated you just cannot get a call back. Support line no answer, Direct email to sales and no response. Ask for the voice recordings, you get ignored. Pathetic bunch

0
Replies (2)
1st for Women
1st for Women's reply26 Nov 2025, 14:24
Official
Hi Laura, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,
The 1st for Women Team 

LB
Laura B's update26 Nov 2025, 14:35
Reviewer Update
Due to an update on the policy and change in premium, there are two Debi Checks on the bank, due to be debited between 26th and 28th of the month.
You - 1st for Women need to confirm that the first Mandate HAS BEEN CANCELLED ON YOUR SIDE

Only the 2nd mandate is the approved mandate -
DO NOT DARE DEDUCT BOTH AMOUNTS