PR
Phathiswa R

1 reviews | Active since May 2021

15 Sept 2022, 17:27

1st for Women Car Insurance

An absolute ****, they will debit your account monthly but never pay out when you need them to. Definitely not an insurance that is first for women.

Imagine paying a monthly "dents and small scratches" policy and when you get a dent they want to charge an access fee of R 7000 for damages worth R 3000. Super disappointed.

0
Replies (3)
1st for Women
1st for Women's reply15 Sept 2022, 17:30
Official
We are disappointed to hear about your service experience. 


Kindly note that your matter has been escalated to the relevant team, they will contact you during office hours with feedback.


Kind Regards,

The 1st for Women Team 

PR
Phathiswa R's update15 Sept 2022, 20:23
Reviewer Update
I'd be shocked if anyone calls considering that I've been sending emails to the claims department as well as the lady, Thabiso, who is in charge of the claim and they have been blatantly ignoring the emails with no response whatsoever. I'm absolutely shocked at the service we have received
1st for Women
1st for Women's reply15 Sept 2022, 20:26
Official
We are disappointed to hear about your service experience. 


Kindly note that your matter has been escalated to the relevant team, they will contact you during office hours with feedback.


Kind Regards,

The 1st for Women Team