AG
Arlene G

1 reviews | Active since May 2022

05 Jan 2023, 17:24

1st For Women

I have already written a lengthy complaint on HELLO PETER Whatsapp. It's the 3rd complaint about the incompetence, delays, not coming back to me with a water dripping on ceiling since 19/11/2022. They didn't give the Roof Assessor correct info that my building was a double story so he had the wrong ladder!! 3rd January he came & did his report. I ask 1st for Women for a "Call Back" as it's raining daily, but no response. I've sent pictures of hail & rain & asked why such delays, over the time JHB was stated a Disaster Zone for flooding. There's no human interaction, I get She's & today says wait for 9th January 2023. That is unacceptable all round non service from 1st for Women, quick to take my Premiums. I wouldn'trecommend them to any decent human. !!

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Replies (1)
1st for Women
1st for Women's reply05 Jan 2023, 20:11
Official
Hi Arlene,
 
We are disappointed to hear about your service experience. 

We have escalated your matter to the relevant team to look into. They will be in contact with you.
 
Kind Regards,
The First for Women Team