WS
WILSON S

1 reviews | Active since May 2022

24 Aug 2022, 19:06

1st for women a big ****

This insurance is a ****, they refused to pay my mom's claim because of their accident what what expert says she did not take the necessary precaution to avoid the accident. 1st FOR WOMEN IS A BIG ****!

0
Replies (5)
1st for Women
1st for Women's reply24 Aug 2022, 19:10
Official
Hi Wilson,
 
We are disappointed to hear about your service experience. 

Kindly provide us with the ID or policy number in order for us to look into the matter.
 
Kind Regards,
The First for Women Team
WS
WILSON S's update24 Aug 2022, 19:18
Reviewer Update
Policy ***
1st for Women
1st for Women's reply24 Aug 2022, 19:21
Official
Thank you for coming back to us. 

We note the matter has been escalated to our Internal Disputes resolution team. They will be in touch during office hours with feedback.

Kind Regards,
The First for Women Team
1st for Women
1st for Women's reply25 Aug 2022, 12:52
Official
Hi Wilson,

Kindly note that the claim is currently with the Ombudsman for Short Term Insurance.

Kind Regards,
The First for Women Team
WS
WILSON S's update25 Aug 2022, 13:19
Reviewer Update
Yes, the reason we went there is that you rejected the claim.
And we are moving our policies as a family to reliable insurance that will not **** us!!!
After all the years of paying and not claiming anything, you treat us like trash. we have never even skipped a single premium since 2017.