DH
Dineo H

1 reviews | Active since Nov 2021

01 Nov 2024, 06:01

1st for women ☹️

Hi Peter. I signed up for a cancer policy from 1st for women under the impression that it was a life cover. I must have missed understood what they were selling.

After my first debit order I asked them to cancel the policy and email me the recording of my call with the sales rep.

She called again to cancel. Instead of cancelling she tried to resell/ convince me to stay with the policy, even after I had explained to her many times that I am not interested. They are still debiting and I can't even reverse it coz it will affect my ragile credit score.

0
Replies (1)
1st for Women
1st for Women's reply01 Nov 2024, 06:07
Official
Good day Dineo,

We apologize for any inconvenience caused, we acknowledge receipt of complaint, and will have the relevant department be in contact with you to discuss your concerns

Thank you,

Kind Regards
The 1st For Women Team