RM
Ray M
1 reviews | Active since Oct 2015
26 Mar 2024, 13:44
1st for Woman terrible Service and claims process
I took out the insurance with this company not so long ago and when it came to paying y claim for pot hole damages to both my tyres on the left of my vehicle. They telling me that the person that sold me the policy made a mistake but still they are not paying the full claim of my tyre's. Mind you that the front tyre in 2 months old and the back one almost 6 months old. For almost 2 weeks they did not contact me about anything I had to hear from Tyger Wheel and Tyre that the claim was settled (1000). So if you can avoid this company like the plage
Helpful (0)
Replies (2)0
Replies (2)
1st for Women's replyOfficial
26 Mar 2024, 13:59Hello Ray,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
1st for Women's reply26 Mar 2024, 13:59
Official
Hello Ray,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
RM
Ray M's updateReviewer Update
28 Mar 2024, 09:28This is why your business won't change because you guys think that we the clients can't read yet you try and reply to our reviews. Nothing about your response to my initial review let's me know that you will give it the attention it need because this is your response to every review. And still no contact from you as a business. On this pace I will make it my work to write 1 review a day till someone calls me.
RM
Ray M's update28 Mar 2024, 09:28
Reviewer Update
This is why your business won't change because you guys think that we the clients can't read yet you try and reply to our reviews. Nothing about your response to my initial review let's me know that you will give it the attention it need because this is your response to every review. And still no contact from you as a business. On this pace I will make it my work to write 1 review a day till someone calls me.