JL
Joy L

1 reviews | Active since Mar 2015

24 Aug 2023, 11:38

1ST FOR WOMAN TAKES MY DAUGHTER'S 21ST MONEY DESPITE NO AUTHORISATION

I am livid at First For Women. I have an agreed debit date with them and today I got paid money towards my daughter's 21st arrangements and they debited my money despite it NOT BEING THE AGREED DEBIT DATE. Therefore YOU DON'T HAVE THE CONTRACTUAL RIGHT TO DEBIT MY ACCOUNT!!!!! Also why has your premium gone up so much. @Discovery Insure. Please quote me. These people are taking me for a ride.

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Replies (1)
1st for Women
1st for Women's reply24 Aug 2023, 11:47
Official
Hi Joy
 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
 The 1st for Women Team