gV
gunther V
1 reviews | Active since Jul 2021
02 Apr 2026, 10:05
1st for woman puts through claims which was never done
The worst service or non service from a insurer I have ever received, lack of communication from them is astounding, 1st for Woman putting through claims on my profile which wasn't done, asking for feedback not getting any feedback from them at all. still waiting for them to send out a company to check damages weeks after it occurred.
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Replies (2)
1st for Women's replyOfficial
02 Apr 2026, 10:11Helllo Gunther,
We sincerely apologize for the frustration you’ve experienced.
This is not the service standard we strive for, and we are concerned about the lack of communication, incorrect claim handling, and delays you've described.
We sincerely apologize for the frustration you’ve experienced.
This is not the service standard we strive for, and we are concerned about the lack of communication, incorrect claim handling, and delays you've described.
Please note your matter has been escalated to our claims team for investigation, they will reach out to you with feedback.
Kind regards,
The first for women team.
Kind regards,
The first for women team.
1st for Women's reply02 Apr 2026, 10:11
Official
Helllo Gunther,
We sincerely apologize for the frustration you’ve experienced.
This is not the service standard we strive for, and we are concerned about the lack of communication, incorrect claim handling, and delays you've described.
We sincerely apologize for the frustration you’ve experienced.
This is not the service standard we strive for, and we are concerned about the lack of communication, incorrect claim handling, and delays you've described.
Please note your matter has been escalated to our claims team for investigation, they will reach out to you with feedback.
Kind regards,
The first for women team.
Kind regards,
The first for women team.
gV
gunther V's updateReviewer Update
02 Apr 2026, 10:39To be honest, escalating this again is exactly what has been happening(not happening) the past 2 weeks , lets see if this actually will get somewhere now. why one must go to public platforms to shame companies to respond and then gets response - goes beyond understanding
gV
gunther V's update02 Apr 2026, 10:39
Reviewer Update
To be honest, escalating this again is exactly what has been happening(not happening) the past 2 weeks , lets see if this actually will get somewhere now. why one must go to public platforms to shame companies to respond and then gets response - goes beyond understanding