GM
Gwendolyn M

1 reviews | Active since Sept 2017

18 Aug 2020, 13:25

1st For Woman - NO LEGAL ASSISTANCE AVAILABLE.

The experience I just had has left me wondering, why Legal advice is offered with this policy, a wonderful gesture but no one on the other side to actually offer advice. I spoke to 9 different representatives, and every time explaining and being put thru to a different person. 20 minutes later and no help. NO LEGAL ADVISER AVAILABLE. Please Don't offer services that are not available. Your other side is FANTASTIC, IVE been a Happy client until this UNPROFFECIONAL Service offered.

0
Replies (2)
1st for Women
1st for Women's reply18 Aug 2020, 13:31
Official
Hi Gwen,

We would like to apologise for the service you have received.

Our team will contact you to discuss your concerns.

Kind Regards,
The 1st for Women Team
1st for Women
1st for Women's reply24 Aug 2020, 16:32
Official
Hi Gwen,

Just to confirm that our team has been in contact with you and that your concerns have been addressed.

Kind Regards,
The 1st for Women Team.