NB
Nadine B

1 reviews | Active since Aug 2011

21 Dec 2023, 09:10

1st for Woman *****ing my money since 2019

First for Woman has been *****ing money from me since 2019!! I had a Honda CRV insured with them, with scratch and dent cover since 2012. I then bought a new car and insured that with them, cancelling the insurance on the Honda that I traded in for the new car. 1st for woman never cancelled the scratch and dent cover on the Honda and has been charging me since 2029 for a car I no longer have. They also say that the policy value is R 300 odd, but the debit order that has been going off my account has been over R 500 every month. My expectation is that if I contact them to cancel car insurance, because the car has been sold, that they also pick up linked policies to that car and cancel those as well. I have 1 insurance company so that everything is consolidated. Now I have to fight to get the money back they have been taking for a car I no longer have.

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Replies (1)
1st for Women
1st for Women's reply21 Dec 2023, 09:19
Official
Good day 

We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team