1ST FOR ********

I was assisted by a Bridgeman Sasa, he gave me a quote based on my needs for car insurance. I had to download the 1st For Women app, give them my tracker details and vehicle registration number before the contract would be finalised. I called him back the next day to cancel anything in limbo as I had been offered a better deal by my current insurance company. He assured me everything had been cancelled . This took place at the end of July. I was debited a premium by 1st For Women on the 26th of this month making my actual insurance premium bounce, causing my bank and insurance company to get in contact with me multiple times. I called the customer service number for 1st for women and a customer service agent matter of factly told me that I had been debited as per my contract and that was that on his side. I HAD NOT EVEN APPROVED A DEBICHECK OR COMPLETED THE NECESSARY TASKS FOR THE CONTRACT OR SIGNED ANYTHING! I demanded a refund as I am going to be debited by my actual insurance company again on the 12th. I was on hold, then told someone would get back to me about the cancellation of my contract and a refund. No one has been in contact with me, I had to buy airtime to try calling 1st for women again today to no avail. I am disgusted with this unprofessional, lax and ********** behaviour! You should all be ashamed of yourselves! DO NOT GET INSURANCE FROM FIRST FOR WOMEN UNLESS YOU WANT TO BE ****MED!