cH
carynne H

1 reviews | Active since Jul 2010

13 Jul 2024, 07:31

1st for *****

I initiated a vehicle policy in March 2020 and terminated this policy IN WRITING in May 2024 due to exorbitant premiums and continued increases and because over the duration of insurance (I have never claimed) I have paid more in insurance premiums than the total vehicle value and in response to a pathetic reduction offer from the company. In response the higher premium has been TWICE deducted from my bank account - ie not even teh lower proffered premium. This means I am in oposition to ***** legislation as I have taken on an alternative policy at 1/4 of the 1st for Woman price. ie for TWO months I have paid two insurance premiums per month to two companies - one is my new insurer and the other ********ly deducted by 1st for Woman. I have contacted them in WRITING several times. Aside from red receipt confirmations I have NEVER received any correspondence, acknowledgement nor reply to resolve. Emails were sent multiple times to *** and *** (the latter is the supervisor) NOTE : I advised 1st for Woman 1 month before of my intention to terminate the policy and then actually terminated the policy and yet they persist to make deductions *****ulently.

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Replies (1)
1st for Women
1st for Women's reply13 Jul 2024, 08:08
Official
 Good day  carynne hooper 

We are disappointed to hear about your service experience.  Kindly note that your matter has been escalated to the relevant team to look into.  Kind Regards,
The 1st for Women Team