1ST claims is just a mess

<p>So I have been with 1st for women for a year, I had my 1st claim with them on Tuesday night. From the 1st call is been just a big mess up, no one could call me back as they work in an inbound. I called after 7pm and they calim to be tailor made for women well they have proven me wrong daily. They cant call me back and yest never missed a month from taking my premiums. 1st I was given wrong information by Jade the consultant who put in my claim. I then spoke to Nessa the call centre manager who was suppose to email me regrding the query and get back to me.</p> <p> </p> <p>Now I get a call to say my car is not where is suppose to be, so looks like they are 1st for my premiums not for me as a woman their member. Nothing has gone right with this claim and yet nothinf has ever went wrong their monthly debit.</p> <p> </p> <p>I AM VERY ****ED OFF, WONDERING WHY DO I PAY INSURANCE.</p> <p>I want a call and feedback on this within 24 hours, this is not service for a paying member.</p> <p>ITS UNACCEPTABLE</p> <p> </p>