MS
Mary S
1 reviews | Active since Jul 2020
18 Jan 2022, 08:08
Bad Client Service
First Exchange has the worst client services that you can think of. They don't answer the phones and the system where you can do your own bookings etc. is even worse. I tried for 5 days to get feedback on my request to have my password reset. Decide for yourself.
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Replies (1)
First Exchange's replyOfficial
18 Jan 2022, 15:44Dear Mary Ann
Thank you for contacting us.
We are sincerely sorry that you have been experiencing difficulty with the website and resetting your password. Please can you email us directly at *** and we will arrange for a consultant to get in contact with you and assist you further.
We trust the above is in order and look forward in hearing back from you.
Kind regards
The First Exchange Team
Thank you for contacting us.
We are sincerely sorry that you have been experiencing difficulty with the website and resetting your password. Please can you email us directly at *** and we will arrange for a consultant to get in contact with you and assist you further.
We trust the above is in order and look forward in hearing back from you.
Kind regards
The First Exchange Team
First Exchange's reply18 Jan 2022, 15:44
Official
Dear Mary Ann
Thank you for contacting us.
We are sincerely sorry that you have been experiencing difficulty with the website and resetting your password. Please can you email us directly at *** and we will arrange for a consultant to get in contact with you and assist you further.
We trust the above is in order and look forward in hearing back from you.
Kind regards
The First Exchange Team
Thank you for contacting us.
We are sincerely sorry that you have been experiencing difficulty with the website and resetting your password. Please can you email us directly at *** and we will arrange for a consultant to get in contact with you and assist you further.
We trust the above is in order and look forward in hearing back from you.
Kind regards
The First Exchange Team