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<p>I WAS INVOLVED IN AN ACCIDENT ON 28/05/2017 AND I CALLED MY INSURANCE ON THE 29/05/2017 AND MADE IT CLEAR THAT IT WAS AN UNAUTHORISED TOW AND I WAS TAKEN TO THE HOSPITAL FROM THE SCENE TILL THIS DAY MY CLAIM HASN'T BEEN SORTED OUT, A LOSS ADJUSTER AND AN INVESTIGATOR WAS APPOINTED AND I DID MOST OF THEIR WORK I HAD TO GET THE SETTLEMENT LETTER FROM MY FINANCE HOUSE, AR FROM FROM THE SAPS, PROOF THAT I WAS ADMITTED AND STILL MY INSURANCE STILL FAILS ME I AM REALLY NOT HAPPY WITH THE SERVICE I GOT IT'S MORE THAN A MONTH NOW AND NOTHING IS STILL NOT DONE, I WANT THE RELEASE AND TOWING FEES TO BE WAIVED </p>
Good morning Ms Bawela,
We acknowledge receipt of your complaint.
We are currently reviewing your claim file and will revert shortly.
Kind Regards
firstEquity Risk Management Services
Good morning Ms Bawela,
We acknowledge receipt of your complaint.
We are currently reviewing your claim file and will revert shortly.
Kind Regards
firstEquity Risk Management Services
Good afternoon Ms Bawela,
Thank you for the feedback regarding the resolution of your complaint.
We appreciate any feedback that will assist us in improving our service offering.
Kind Regards
The firstEquity team
Good afternoon Ms Bawela,
Thank you for the feedback regarding the resolution of your complaint.
We appreciate any feedback that will assist us in improving our service offering.
Kind Regards
The firstEquity team
