claim

We had a breakin early this year, and I did a claim with First Equity and they stressed me even more than the breakin we had. I bought most of my stuff 2011/2012 and most of the stuff I got as wedding presents as I got married 2013 so my insurance wanted proof of ownership and the recipes I didn't have which resulted to me losing everything. So I will advice you guys that you keep your slips even when you purchase shoes because they also wanted slips for shoes lol I wonder who keep slips for shoes? Do other insurance stress like this in time of desparation? Worse part of things you never get warned about this when you take insurance only when you are have a problem then they tell you about they ts and cs. Oh did I also mention that this took over a month and my 5% claim only got approved this week? I'm so upset and unhappy about first equity