1 reviews | Active since Dec 2012
Worst Customer Service Ever
<p>Absolutely shocking customer service from First Car Rental this morning. Trying to arrange payment for a rental car to be picked up from O.R. Tambo on Tuesday I get transferred from call centre to branch to call centre, nobody is willing to assist and just repeats the same pre-written sentence to me without any attempt to help me. When I eventually decide to cancel the reservation out of pure frustration I find out it has already been cancelled, probably by one of the previous transfers I had to go through! Horrible horrible service!</p>
Thank you for bringing your experience to our attention.
As per the e-mail correspondence sent to you we are awaiting information from yourself in order for us to do a full investigation.
Kind Regards
Customer Relations
Thank you for bringing your experience to our attention.
As per the e-mail correspondence sent to you we are awaiting information from yourself in order for us to do a full investigation.
Kind Regards
Customer Relations
