1 reviews | Active since Dec 2016

01 Dec 2016, 12:02

Worst costumer service EVER

<p>Easily the worst customers service I have ever received. Arrived at first car rental in Cape Town today to pick up my rental car. Only to find out certain credit cards are not accepted. No where is this stated on the website! This resulted in us being stranded on the airport. The staff were not helpful at all! Never in my life I will use first car rental again.</p>

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Replies (4)
First Car Rental
First Car Rental's reply05 Dec 2016, 13:10
Official

Thank you for contacting us with your query.

Please would you be so kind as to confirm your reservation number and e-mail address so that we may trace your booking, investigate and revert back to you.

Kind Regards

Customer Relations

First Car Rental
First Car Rental's reply05 Dec 2016, 13:10
Official

Thank you for contacting us with your query.

Please would you be so kind as to confirm your reservation number and e-mail address so that we may trace your booking, investigate and revert back to you.

Kind Regards

Customer Relations

First Car Rental
First Car Rental's reply05 Dec 2016, 13:11
Official

Thank you for contacting us with your query.


Please would you be so kind as to confirm your reservation number and e-mail address so that we may trace your booking, investigate and revert back to you.


Kind Regards

Customer Relations

First Car Rental
First Car Rental's reply05 Dec 2016, 13:11
Official

Thank you for contacting us with your query.


Please would you be so kind as to confirm your reservation number and e-mail address so that we may trace your booking, investigate and revert back to you.


Kind Regards

Customer Relations