What a horrific service!

<p>I do not know where start, terrible service from booking all the way to after returned the car.</p> <p> </p> <p>They gave me a faulty car but making me pay for the Kms accumulated the few minutes I had the car!</p> <p>Their customer service process is horrific, to get any query resolved is a mission. Customer service department do not have access to your data but are suppose to resolve query and they keep refering to head office. </p> <p> </p> <p>Burning issue though is the over charging and inaccurate invoice. Their people do not listen to understand what is the porblem. Thye close queries without them being resolved.</p> <p> </p> <p>To say the least.</p>