YT
Yolandi T

1 reviews | Active since Sept 2016

19 Sept 2016, 11:13

VERY DISAPPONTED

<p>We rented a vehicle from First Car Rental in Roodepoort. After we took it back, filled up and clean, we received a deposit back from them and they deducted a further R 284.91 and said it was for fuel. How can you put that amount of fuel into a vehile that was already full? I am very disappointed with them and will NEVER use them again. The lady who assisted us the day we took it back even said she can see the vehicle is full, so now I ask again, how can you put nearly R300 full into a vehicle that was already full??????????????</p>

0
Replies (1)
First Car Rental
First Car Rental's reply19 Sept 2016, 14:57
Official

Thank you for bringing your concerns to our attention.

As per the e-mail sent to you we are awaiting further information from you in order to trace your rental, investigate and will revert back to you via our customer relations system upon completion of our investigation.

Kind Regards

Customer Relations