REFUND & INVOICE

Good Day,<br> <br> To Whom It May Concern<br> <br> Hired the car from first car rental from the 25/07/2014 until sumtym November 2014. R1300 was being kept on reverse,and i was told that it will be returned back into my account in 14 working days....<br> <br> Will to my surprise am still waiting for my REFUND!!!! Today 19/03/2015..<br> <br> And to my surprise first car rental has the guts to deduct cash from my personal acc,last mind telling me that i owe them???<br> <br> What?<br> <br> Telling me about etolls......whereas i wasnt told that i was responsible for the etolls...i believe that first car rental,need to tell their clients that they are reliable to pay for the etolls....<br> <br> I was told only told of the fine tickets.....NOT etolls...<br> <br> FIRST CAR RENTAL CUSTOMER SERVICE SUCKS BIG TiME...BECAUSE NON OF THE CONSULTANTS COULD EXPLAIN THE CASH THAT WAS DEDUCTED FROM MY ACCOUNT AND WHY HAVE I NOT RECEIVED BACK THE CASH THEY HOLD BACK??????<br> <br> I HAVE BEEN ON THIS SINCE 16/12/2014 TILL TODAY 19/03/2015,HONESTLY!!!<br> <br> <br> Today one gentleman explains....to me....forgot his name....he was helpful and even gave me a feedback call...big up to him!!!<br> <br> ***