1 reviews | Active since Sept 2013

23 Jun 2015, 17:48

Refund delay

I returned the car about three weeks ago on the 4th of June and I have not received the refund. I received an invoice on the 8th of June and when I called *** last week I was promised to get feedback via sms but there was no feedback provided. I ringed the same number again today and Nehbin told me the same thing and I still did not get any feedback.

0
Replies (1)
First Car Rental
First Car Rental's reply24 Jun 2015, 10:35
Official
Hello Regmo,

Thank you for bringing your concerns to our attention.

We will conduct a full investigation and revert back to you via our customer relations link upon completion of our investigation.

Kind Regards
Customer Relations

Best regards,