Poor service delivery
<p>I made a booking online paid for everything when we arrive in PE at the airport the card used is not correct and they can not accept the card or help us. Had to hire a car from a rental company not even pointed out by one of their staff members. </p>
Thank you for your feedback.
As per e-mail correspondence sent via our Customer Relations Link, the amount pre paid ws refunded to your card.
We apologise for any inconvenience caused due to the requirements not being met at time of collection with regards to the card used at time of payment.
Kind Regards
Customer Relations
Thank you for your feedback.
As per e-mail correspondence sent via our Customer Relations Link, the amount pre paid ws refunded to your card.
We apologise for any inconvenience caused due to the requirements not being met at time of collection with regards to the card used at time of payment.
Kind Regards
Customer Relations