POOR SERVICE

<p>I rented a car in Durban, King Shaka. Upon arrival inspite of booking the car, they claimed they didn't have a car in the class I had booked available, so they would "so called" up grade my booking.</p> <p>Got the car, drove to Pinetown. Next morning, find the car has a flat tyre. Change tyre, go to Pinetown First Car Rental. Cause the Child car seat we got was too small for my Grand child. People at Pinetown were very helpful.</p> <p>Because they could not give us a car with a spare wheel with out us waiting ages, They changed our car to the original class we had booked.</p> <p>Finish in Durban return the car..... Don't get an invoice ....... wait ages for a refund on my Credit Card from the booking, Just to find I have been debited an extra R650 for the charge of ....... A NEW TYRE !!!!! </p> <p>Apparently in the small print. BUT...... I opted for tyre + glass waiver......... But this apparently does not cover the administration fee......... What !!!!! I ask is the point of taking the Tyre + Glass waiver......... 650 R for so call administration fees ??????????? REALLY !!!!!!!!!!!!!!!!!!!!!!!! </p> <p> </p> <p>THIS IS DISGUSTING SERVICE........ I WILL NOT BE USING FIRST CAR AGAIN !!!!!!! </p> <p>WHAT A BUNCH OF SHARKS !!!!!! </p> <p> </p>