NH
Naresh H

1 reviews | Active since Mar 2009

06 Sept 2016, 10:40

Old fashioned and unhelpful

<p> I booked via carflexi.com (an internation partner). All was perfect and the booking was confirmed and carflexi deducted their commission on booking. </p> <p> </p> <p>At CT International, the same card I had used to book was not acceptable as it was not an embossed credit card that an imprint could be taken off.</p> <p> </p> <p>Really? Its 2016. I arrived by airplane, had return flight tickets, was present in person at your desk with a debit card with enough money as you may have needed to enable the transaction to be risk-free.</p> <p> </p> <p>Yet - you saw no harm in turning me away to sort myself out. </p> <p> </p> <p>Appalling. The biggest gripe of holidaying in Cape Town. </p> <p> </p> <p>Shame on you!!</p>

0
Replies (1)
First Car Rental
First Car Rental's reply26 Sept 2016, 10:36
Official

Thank you for making contact.

As per the request sent to your e-mail we are currently awaiting further information from you in order to trace your booking and conduct a full investigation.

Kind Regards

Customer Relations