VN
VENO N

1 reviews | Active since Nov 2010

29 Nov 2015, 14:13

NOT THE SAME STORY BY ANY ONE CONSULTANT

I RENTED A CAR ON THE 22/11/2015 AND RETURNED ON THE 24/11/2015.<br> I WAS TOLD THAT I WILL RECEIVE MY REFUND 72HRS AFTER RETURNING VEHICLE..IT'S NOW 5DAYS LATER AND STILL NO REFUND.<br> I CALLED ON THE 26TH ONLY TO BE TOLD THAT I WILL GET MY REFUND THAT NIGHT.CALLED AGAIN ON THE 29TH THE LADY ANDASA GQUIBA TELLS ME THAT IT TAKES 5/10 DAYS.EACH PERSON HAS A DIFFERENT STORY.WHAT A BUNCH OF *****.<br> KINDLY RESPOPND AS I NEED MY REFUND AS OF IMMEDIATE EFEECT.WiILL NEVER RENT A CAR FROM U AGAIN.<br> VENO ***<br> [URL Removed]

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Replies (1)
First Car Rental
First Car Rental's reply02 Dec 2015, 12:10
Official
Hello veno,

Thank you for your enquiry and for the opportunity to look into your concerns.

We will be investigating and will revert back to you via our Customer relations link upon completion of our our investigation.

Kind Regards
Customers Relations