1 reviews | Active since Feb 2017

13 Feb 2017, 14:34

Just say no

<p>I've rented with first car rental before while in durban and experienced exceptionally poor service (had to wait 40 minutes for the car to be ready for pickup). </p> <p>I thought that it may have been really bad luck and that I should try them again in Cape Town. It happened again! No car for a good 40 minutes! Why book a car in advance to have to wait this long? </p> <p>Honestly. Don't do it. </p>

0
Replies (2)
First Car Rental
First Car Rental's reply24 Mar 2017, 09:30
Official

Thank you for the opportunity to revert back to you.

I do believe that our customer services department did make contact with you and that this has been resolved.

First Car Rental
First Car Rental's reply24 Mar 2017, 09:30
Official

Thank you for the opportunity to revert back to you.

I do believe that our customer services department did make contact with you and that this has been resolved.