1 reviews | Active since Sept 2012
Information not properly supp**** by Hatfield staff
<p>I have booked a car at First Car rental and they told me that i have to return it at a specific date.</p> <p>THEY DID NOT MENTION THAT I HAVE TO RETURN IT AT A SPECIFIIC TIME AS WELL.</p> <p>I returned the car at the specified date but 2 hours later and i was charged an extra day. I demand that this be looked and refund my money as this is the fault of the staff and not me. I dealt with Kholofelo.</p> <p> </p>
Thank you to Simone from First Car Rental head office who dealt with the matter in an urgent and professional way.
She has won one customer back who was gone.
The matter is resolved and i am happy about the outcome
Thank you to Simone from First Car Rental head office who dealt with the matter in an urgent and professional way.
She has won one customer back who was gone.
The matter is resolved and i am happy about the outcome
Thank you for the opportunity to revert back to you.
I do believe that our customer services department did make contact with you and that this has been resolved.
Thank you for the opportunity to revert back to you.
I do believe that our customer services department did make contact with you and that this has been resolved.