LR
Lunga R

1 reviews | Active since Feb 2014

22 Oct 2015, 09:16

INCORRECT BILLING

I hired a car on the 16th last Friday, i got the car after i got to the free i found there was a fault with it. vehicle noted that the tyre pressure is low, they i called it for them to bring a new vehicle, which they brought a vehicle of lesser group, I hired a group G vehicle they replaced it with a group Z vehicle. now the kilometers that i travelled wouldnt have been more than 100km i had the car for 5 hours, they are saying i went over by 79km from the 100 they gave me which is impossible.<br> <br> Please review and sort this out, i am being charged for a faulty vehicle and petrol for it. and yet i was also given a lesser group vehicle.<br> <br>

0
Replies (1)
First Car Rental
First Car Rental's reply22 Oct 2015, 10:36
Official
Hello lunxsta153,

Thank you for your enquiry and for the opportunity to revert back to you.

As per the email notification sent to you this morning we are looking into your concerns and will revert back upon completion of our investigation via our Customer Relations link.

Kind Regards
Customer Relations