1 reviews | Active since Mar 2016
Hidden Cost and unclear Billing
Hello Peter<br> <br> My name is Ms Zibuyile Buthelezi , my insurance company ( Indwe Risk Services) hired a car POLO Vivo for me on the 2-02-16 from 1st Car rentals and unfortunately on the 24-02-16 while parked outside my flat someone broke the back window and taken a few items that were in the car, i reported the matter to the SAPS, Indwe and 1st car rental and i was asked to return the car. OK here is my problem. <br> <br> 1. When i collected the car i was asked to pay the amount of R1200 of which i did, and when i reported the incident i was told that the amount of R600 will be deducted form the amount of R1200 that i had paid when i collected the car.<br> 2. Today i received an sms stated that i must pay the amount of R1451.17 to 1st Car rental , and please note that i have not received the difference from the R1200 that i had initially paid.<br> <br> Please assist me Peter this is ****************.<br> <br> Kind regards,<br> Zibuyile
Thank you for bringing your concerns to our attention.
As per the email correspondence sent to you, we are awaiting further information from you in order for us to trace your booking and investigate your concerns.
Upon receipt of the requested information we will investigate and revert back to you via our Customer Relations link.
Kind Regards
Customer Relations
Thank you for bringing your concerns to our attention.
As per the email correspondence sent to you, we are awaiting further information from you in order for us to trace your booking and investigate your concerns.
Upon receipt of the requested information we will investigate and revert back to you via our Customer Relations link.
Kind Regards
Customer Relations
