DR
Dylene Rossi-Zalmons

1 reviews | Active since Nov 2016

17 Aug 2018, 02:16

FUEL *******

We used First Car Rental in Cape Town from 1 August - 7 August. Before returning the vehicle we fill the fuel tank. We drove perhaps 15km's to airport and took a photo of the fuel reading on dashboard. It still showed a full tank. When we received the invoice we had been charged R224.95 for fuel. We sent an email together with the photo - no response. I again sent another email still no response. This is a total *******, and I will never use them again.

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Replies (1)
DR
Dylene Rossi-Zalmons's update21 Aug 2018, 06:13
Reviewer Update
These people are *****ing from the public, Is there nothing we can do about this??? Is there an Ombudsman that we can contact. We cannot let them get away with this.