FlySafAir and Payments

I rented a car through my FlySafAir reservation from First Car Rental and paid directly to First Car Renatl for a car to be used from 21 September 2025 - I cancelled that reservation in terms of the free cancellation agreement on 25 August 2025 and over a month later have not heard from them in spite of numerous letters.

Disgusting service and even more disgusted with FlySafAir for supporting and advertising this terrible business.