First Car Rental - thieving on minor damage because they think they can.

If you want to work with ******* proceed. I hired a small Suzuki for a meeting on a very windy Friday a few weeks back. A trolley was blown into my back bumper. The damage was a minor dent with some scratches on the bumper. Maybe ZAR 3.5 k max for as good as new. I received a bill for 10 k with a question if a I accept. I immediately said no having recently repaired my Jeep with similar trolley damage to a rear door and repainting with metallic silver for half the price! So they ask but don’t care, charge more than double and this is just theft. Be careful. I have pictures because I know how SA operators behave. This needs to end and be fair, not a chance to abuse customers because they think they can.