1 reviews | Active since May 2016
First Car Rental OR Tambo Avoid Ladies
<p>I use First Car monthly for past 4 years. Maloki the person who checks the car upon return treated me horribly.</p> <p> </p> <p>Maloki REFUSED to bring me a trolley and expected I fetch it myself.</p> <p> </p> <p>Was rude and argumentative. Insisted I use the word "Please " which I did a few times., considering I am well spoken professional.</p> <p> </p> <p>Then he had a problem with me using the wording: Can you bring me a trolley please? He went to say its like "he has to bring it". He was the worst example of customer experience. Will be calling upon all my colleagues to use a different service especially women.</p> <p> </p> <p>Reporter matter to Divan. Awaiting feedback.</p> <p> </p> <p>ALL WOMEN avoid this rental company. </p>
Thank you for your feedback and for the opportunity to assist.
As per the e-mail sent to you we are conducting a full investigation and will revert back to you soonest
Kind regards
Customer Relations
Kind Regards
Customer Relations
Thank you for your feedback and for the opportunity to assist.
As per the e-mail sent to you we are conducting a full investigation and will revert back to you soonest
Kind regards
Customer Relations
Kind Regards
Customer Relations
