FIrst Car Rental - Don't give them access to your bank / credit card

I had a long term rental with First Car Rental, no matter how many times I requested that they didn't automatically debit my account until I had approved a new month renewal amount, they did not listen to this request and would just randomly take amounts off my account. The reason why I asked for this, was because their amounts were always incorrect and just completely random. After my first month, they just randomly increase my fuel deposit from R2000 to R3000 for no reason. When I queried this, they would revert back to the original amount. In the end I had to cancel my credit card / bank card and report it as *****ulent transactions but they still managed to get another amount through, even though I cancelled my card. Not sure how they got that right. They just do whatever they want and continue to lie about their actions. I paid for my vehicle upfront all through my rental period and after I returned my vehicle, the debited another amount and said it's due. They don't take any responsibility for their administration mismangement and Triska in accounts blames the branch and the branch blames Triska every time. Every month I had to sort out the mess and now refuse to use their services. Shocking customer care.

There motto is we strive for customer excellence and feedback. What a joke.

They are *****ulent, unprofessional and an all round mess.