Extremely disappointed - terrible customer service

Staff were unfriendly, unhelpful and uninterested. We made a booking through FlySAFair (never was it stated that we required a credit card for the transaction) , and after spending a half hour confirming our details at your office, we were informed that we could not take a car, because we only had debit cards.As you can imagine this left us in a terrible predicament for the weekend.<br> <br> Luckily a friend came to our rescue, and went through the entire procedure again, which took another half hour to complete, and having to pay an extra fee - because the card holder was not the driver of the vehicle.<br> <br> Eventually when we had the keys, we had to ask other car rental companies to assist us in locating the car - I would also like to add that we saw numerous other people being escorted to their rental vehicles by other companies. We waited at the car for 10 minutes when no one arrived to do the inspection, so we returned to the office only to be told to wait at the car until the lady whom does the inspection arrives.<br> <br> So after another 10 minutes the lady leisurely strolls to the car, and finally completed the inspection with a terrible attitude.