Don't book a car with First Car Rental. Don't book a car through FlySafair's website. Probably not a good idea to use a Nedbank American Express card.

When booking a flight to Cape Town with FlySafair, their website prompted me to book a car for the trip through their partnership with First Car Rental. Thinking it is a good deal I did so, with the funds being deducted from the same card that I used for booking the flight: a Nedbank American Express cheque card. When I arrived in Cape Town and went to pick up the car at First Car Rental, they told me that sorry, they can't accept Nedbank cheque cards and cancelled the booking. This is despite their policy stating that they accept credit and cheque cards. I had to go to the car rental agency next door, who accepted the Nedbank American Express cheque card, but as it was a last-minute booking with few available cars the price was a lot more expensive. To add insult to injury First Car Rental is insisting on deducting 10% "cancellation fee" from the refund, as if I cancelled the booking from and not them. This is pathetic service and I would have expected FlySafair and First Car Rental to at least clearly indicate on their websites that they do not accept Nedbank American Express cheque cards, if that is indeed the case.