Hellopeter
Share Your Experience

1 reviews | Active since Oct 2016

24 Oct 2016, 12:11

DISAPPOINTING

<p>Will never reccommend this place to anyone!! Landed in CPT at 8am, i made an online booking for around 9am, got there just to find that they did nothave my car booked. They plain out refused to help as i didnt have the reference number which was on my work computer. I had to then hire another car which only arrive at 12:30pm. We were stuck at the airport for most of the day thanks to the HUGE incompatence of First Car Hire!!!</p>

0
Replies (6)
First Car Rental
First Car Rental's reply27 Oct 2016, 10:56
Official

Thank you for contacting us with regards to your recent experience at our Cape Town office.

Please would you advise your reservation or ID number in order for us to trace your booking and investigate as this is not the first class service we strive to offer our valued clients.

Kind Regards

Customer Relations

First Car Rental
First Car Rental's reply27 Oct 2016, 10:57
Official

Thank you for contacting us with regards to your recent experience at our Cape Town office.

Please would you advise your reservation or ID number in order for us to trace your booking and investigate as this is not the first class service we strive to offer our valued clients.

Kind Regards

Customer Relations

's update31 Oct 2016, 16:58
Reviewer Update

Is there a more sucure way i can provide my ID number

First Car Rental
First Car Rental's reply01 Nov 2016, 11:43
Official

Please provide your e-mail address and we will contact you and assist

's update07 Nov 2016, 10:43
Reviewer Update
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First Car Rental
First Car Rental's reply07 Nov 2016, 13:36
Official

Good day

We are unable to view your information.

Please forward your concerns to *** and our team will contact you back and assist you.

Kind Regards

Customer Relations