mD
moses D

1 reviews | Active since Jun 2013

09 Sept 2015, 08:24

Deposit refund

I hired a car and returned it last week Monday. Its now more than 7 working days but l havent received a refund of my deposit into my account. Neither did l receive any communication with regards to a refund of my deposit. <br> <br> When l hired a car in randburg, they informed me my deposit will be paid back within 4 to 6 working days.<br> <br> Yesterday l wrote an email to first car rental asking when they will refund my deposit. No one rep**** my email.<br> <br> How long does it take to pay back a deposit? At least they should communicate so that l know.

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Replies (1)
First Car Rental
First Car Rental's reply09 Sept 2015, 12:45
Official
Hello mdowart,

Thank you for raising your concerns.

As per the correspondence sent to you we are looking into this and will revert back via our Customer Relations link upon completion of our investigation.

Kind Regards
Customer Relations