1 reviews | Active since Mar 2009
Credit deposit for car not returned
I paid a R3725 deposit. My rental amount was R925 and my outstanding petrol less than R200. So my total amount was R1125 and I should receive the remainder of my deposit of R2600 but have only received R1186. What is happening and where is my deposit?<br> <br> Also, I believe that the Durban branch should be put under full investigation. When I returned the car they wanted me to sign a form and pay R250 for a valet saying there was some beach sand on the bank seat , which I could not see with my naked eye. <br> <br> There is something very strange going on at this branch. Please can I have a full report and the return of money immediately. And I also want to know how you wish to compensate for the time taken to investigate this matter on my side?<br> <br> I was initially so happy with this company that I had planned to take you on as my business supplier for my film company , but now I cannot.
Thank you for bringing your concerns to our attention.
We will log an enquiry and do a full investigation and revert back to you upon completion of our investigation via our customer relations link.
Kind Regards
Customer Relations
Thank you for bringing your concerns to our attention.
We will log an enquiry and do a full investigation and revert back to you upon completion of our investigation via our customer relations link.
Kind Regards
Customer Relations
