1 reviews | Active since May 2016
Beware! First Car Rental pass the buck when they have to pay back the deposit
<p>First Car Rental owe me R732 for a deposit on a Ford Figo I rented from 2016/05/18 to 2016/06/17.</p> <p> </p> <p>They say they paid it, but it appears nowhere on my bank statements and I've confirmed with my bank that it wasn't paid. Now I'm left in limbo -- First Car Rental says it's now my problem as they have 'proof of payment' which they haven't sent. It's just a letterhead with the amount on it.</p> <p> </p> <p>Please help me, as Maryke no longer replies to my emails.</p>
Thank you for raising your concerns and for allowing us the opportunity to investigate and revert back to you.
We are currently looking into your concerns and will revert back to you via our customer relations link upon completion of our investigations with our findings.
Kind Regards
Customer Relations
Thank you for raising your concerns and for allowing us the opportunity to investigate and revert back to you.
We are currently looking into your concerns and will revert back to you via our customer relations link upon completion of our investigations with our findings.
Kind Regards
Customer Relations