DT
DPA T
1 reviews | Active since Oct 2021
06 Oct 2021, 15:30
Better clean the car before returning it to First Car Rental or they'll charge you R750
Sandton branch
RA *** Supervisor: Agreement
I was asked to sign a valet consent form because the car had "cigar smoke smell, dirt and pet hair". This was according to point 4.17 of their Ts and Cs which says "Such valet charge as may be levied for the cleaning of the VEHICLE;"
It should be noted that there were no spills or stains that would require a valet.
It should be noted that the cleaning and vacuuming of a rental is common practice once a vehicle is returned, as is the spraying of a air freshener.
It should be noted that nowhere in the contract or in their Ts and Cs does it prohibit smoking in the vehicle.
The cost for the valet is an ******ionate R750.
Helpful (0)
Replies (1)0
Replies (1)DT
DPA T's updateReviewer Update
07 Oct 2021, 09:47By way of follow up. This has been resolved with the branch supervisor who agreed to waive the valet. Happy camper. Thank you.
DT
DPA T's update07 Oct 2021, 09:47
Reviewer Update
By way of follow up. This has been resolved with the branch supervisor who agreed to waive the valet. Happy camper. Thank you.
